Operations

Denise Cornell
Denise Cornell joined the UNC Charlotte team in November 2018 as an Implementation Specialist. With over 15 years of program coordinating and administrative support experience, she has a vast knowledge for customer service, fundraising, program organization and event planning.

Lily Gibson
Lily Gibson, a Roanoke, VA native, earned her Bachelor’s degree in Cinema from Virginia Tech in May 2023. Following graduation, she spent a year in Tampa, FL, serving as the Information and Technology Management Assistant at The University of Tampa. In August 2024, Lily joined UNC Charlotte as the Operations and Client Services Specialist. In […]

Stephannie Miles
Stephannie Miles joined UNC Charlotte in 2021 as a Senior Program Manager in Distance Education with nearly two decades experience in higher education administration in a variety of roles, including leading a career center. Stephannie earned her MBA from Pfeiffer University while working full time supporting adult learners. Prior to working in education, Stephanie worked […]

Todd Payne
Todd Payne has been affiliated with the university since 2003. After graduating from UNC Charlotte in 2009 with a Bachelor of Fine Arts. In Todd’s Assistant Director role, he is responsible for overseeing all operations of the building including emergency management, security, food services, events, and academic scheduling.

Kaleena Waters
Kaleena Waters was born and raised in Miami, FL. She attended Florida International University, receiving her Bachelor’s degree in English. For the past seven years, Kaleena has been working in education with student development and support. Kaleena joined UNC Charlotte in 2020 as the Planning Specialist for the School of Professional Studies.